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P&P and Returns

Postage and Packaging

 

UK Mainland
Service Order Value Details
Royal Mail 2nd Class  Orders from £0.00 - £59.99 FREE (3-5 working days) 
Orders received before 2pm will be despatched the same day (subject to stock availabilty). Items from our made-to-order range will take an additional 1-2 working days to despatch.
Royal Mail 1st Class Orders from £0.00 - £9.99 £1.50 (1-2 working days)
Orders received before 2pm will be despatched the same day (subject to stock availabilty). Items from our made-to-order range will take an additional 1-2 working days to despatch.
Orders from £10.00 - £19.99 £2.50 (1-2 working days)
Orders received before 2pm will be despatched the same day (subject to stock availabilty). Items from our made-to-order range will take an additional 1-2 working days to despatch.
Orders from £20.00 - £39.99 £3.50 (1-2 working days)
Orders received before 2pm will be despatched the same day (subject to stock availabilty). Items from our made-to-order range will take an additional 1-2 working days to despatch.
Orders from £40.00 - £59.99 £4.50 (1-2 working days)
Orders received before 2pm will be despatched the same day (subject to stock availabilty). Items from our made-to-order range will take an additional 1-2 working days to despatch.
Special Delivery  Orders from £0.00 - £59.99 £7.95 (delivery before 1:00 pm the next working day, guaranteed)
Orders received before 2pm will be despatched the same day (subject to stock availabilty). Items from our made-to-order range will take an additional 1-2 working days to despatch.
DPD Orders from £60.00+ FREE (next working day)
Orders received before 2pm will be despatched the same day (subject to stock availabilty). Items from our made-to-order range will take an additional 1-2 working days to despatch.

 

Scottish Highlands, Northern Ireland, Isle of Man, Isle of Wight, Isles of Scilly, Channel Islands
  Orders up to £9.99 £1.95 Orders received before 2pm will be despatched the same day by first class post.  Usually Items from our made-to-order range will be despatched the same day too, but may take an additional working day; (or a little longer for large orders)
  Orders from £10.00 - £19.99 £2.95
  Orders from £20.00 - £39.99 £3.95
  Orders from £40.00 - £59.99 £4.95
  Orders over £60.00 £6.95

 

Europe and Rest of the World
  Orders up to £75.00   £9.00
  Orders over £75.01   £30.00 (for each £350.00 of order value)


 

We'll Keep You Updated

We’ll send you an email to confirm all your order details as soon as your order has been placed.

Our Simple Returns Policy

Our returns policy is simple. You can return any unused items in a resalable condition (unworn in original packaging with tags attached) for a refund or exchange within 21 days of the invoice date. The easiest way to return an item is to download our simple returns form, and send it back to us with the item you wish to return. We recommend you return your item by Royal Mail Recorded Delivery as we cannot accept responsibility for undelivered or mislaid parcels.

Our Simple Exchange Policy

If you would like to exchange an item for a different size or colour of the same item we are able to offer one free exchange. We can offer further exchanges but we will charge postage and packaging at our normal rate.

Garments from our 'Made To Order' range in a single colour/fabric, must be exchanged for the same item in the same fabric (though a different colour may be chosen) to qualify for a free exchange. Similarly, Made to Order garments in two colours/fabrics must be exchanged for the same item in the same fabric and colour combination, in order to qualify for a free exchange.

Read our Returns and Exchanges FAQ’s